General Questions

Order Submission

Do you have some general questions you want to ask me? Fill out the form below!

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Fill out this form if you know what you want and are ready to begin your order!

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Frequently asked questions

What payments do you accept?


I accept Venmo as a payment: @cher_802




How long do they last?


The nails itself are reusable. With glue application, some may get damaged upon removal. If you adhere with sticky tabs, they can last 1-2 weeks. If you adhere with glue, they will last 2-3 weeks. Keep in mind, the nails that get used the most in your daily life may pop off here and there but are easily reapplied. The longevity of the nails depend on the level of care you give. Check out my Tips & Tricks To Get The Most Out Of Your Nails blog in the Client Resources tab.




How long until I receive them?


Ordering through me results in a completely custom, unique to you, set of nails. This requires a higher level of communication to make sure that you are completely satisfied with your puchase. The timing depends on how quickly you can respond to my questions/messages. Once you submit the contact submission form, I will reach out to you within 2 days and then begins the process of measuring, sizing, and designing. It takes about 5-7 days (standard shipping) to receive your sizing kit, once received, you size your nails and send me the sizes. In the meantime, we will begin the discussion of colors, themes, designs, etc. I will be constantly communicating with you and sending progress updates to make sure you are happy and get no surpises. If you stay in active communication with me, you should receive your nails in a standard 3 week timeframe. If you have a need to receive them sooner, be sure to let me know in the beginning of of our communications.




What is your refund policy?


Because my product is completely custom down to your specific nail sizes, it is very difficult to refund and try to resell. It would be difficult to find someone with the exact same sizes for each correct finger. Therefor, I do not offer refunds




What is included in the nail kit?


In the nail kit, you will receive: Your custom sized nails A sheet of multiple sized sticky tabs (24 total tabs) One glue stick with safety bag Application instructions for both tabs and glue Removal instructions for both tabs and glue Cuticle pusher Mini nail file Nail scuffer Alcohol wipes




How can I clean these nails and/or keep them shiny?


Warm soapy water works great! Feel free to use rubbing alcohol as well to wipe down the surface of the nail. That helps get rid of excess oils and helps makes the nails shiny again!




What am I doing wrong if my nails keep popping off?


Make sure you are being as thorough as you can with your prep work. If you are in between sizes and you can't decide which nail to choose, always choose the larger one and file to adjust. If you choose the smaller one, the fit will be too tight against your fingers and pull at the nail/glue more leading them to pop right off from the pressure. These nails are generally longer than your natural nail and it will take some getting used to. All of the daily bumping and tapping of the nails will eventually wear the adhesion down. Nail longevity depends on how you live your daily life!




How do press ons work?


Press ons are a temporary, low-maintence, no commitment way to get your nails looking beautiful. They can be bonded to your nail with nail glue or glue tabs.




How much do they cost?


Nail sets start at $30 - due to the custom nature of the product, the cost is determined after consultation and discussing the designs for the nails.




How durable are they?


These are not your generic $7 Walmart press ons. These are made with strong, durable products. To show you just how durable they are, I recorded a video of my client with her new press-ons as she digs, literally, into a pear and an apple! You can find it on the testimonials page.