Question 1

What is your refund policy?

Accepted Answer

Because my product is completely custom down to your specific nail sizes, it is very difficult to refund and try to resell. It would be difficult to find someone with the exact same sizes for each correct finger. Therefore, I do not offer refunds.

Question 2

How can I clean these nails and/or keep them shiny/matte?

Accepted Answer

Warm soapy water works great! Feel free to use rubbing alcohol as well to wipe down the surface of the nail. That helps get rid of excess oils and helps makes the nails shiny/matte again!

Question 3

What am I doing wrong if my nails keep popping off?

Accepted Answer

Make sure you are being as thorough as you can with your prep work. If you are in between sizes and you can't decide which nail to choose, always choose the larger one and file to adjust. If you choose the smaller one, the fit will be too tight against your fingers and pull at the nail/glue more leading them to pop right off from the pressure. These nails are generally longer than your natural nail and it will take some getting used to. All of the daily bumping and tapping of the nails will eventually wear the adhesion down. Nail longevity depends on how you live your daily life!

Question 4

How do press ons work?

Accepted Answer

Press-on nails are a temporary, low-maintence, no commitment way to get your nails looking beautiful. They can be bonded to your nail with nail glue or glue tabs.

Question 5

How durable are they?

Accepted Answer

These are not your generic $7 drug store press-on nails. These are made with strong, durable products. To show you just how durable they are, I recorded a video of my client with her new press-on nails as she digs, literally, into a pear and an apple! Watch below.

Question 6

Is the buffer the same grit on all sides?

Accepted Answer

No. It has 180 grit (fine) and 100 grit (course).

Question 7

What ingredients are in the products you use?

Accepted Answer

I use Luxa products. These products are free from HEMA, TPO, dibutyl phthalate, formaldehyde, formaldehyde resin, toluene, camphor, ethyl tosylamide and xylene. We are now 9 free, cruelty free, and vegan!!

For more detailed information click here!

Question 8

Do you have a mailing list or newsletter?

Accepted Answer

Yes! You can sign up for my monthly newsletter here!

Question 9

How do I take photos for nail sizing?

Accepted Answer

You will take a picture of each nail next to a penny!  Place your hand and the penny on a white piece of paper in a well lit area, or use flash.

Question 10

How do I sign up for the punch card program?

Accepted Answer

You can sign up by clicking here! Every purchase $25 or greater earns you a stamp on the punch card. For every 5 stamps, you earn a free set of nails!

Disclaimer: Free set is semi-customizable. You will get one custom color choice and two nails with hand painted design!*

Due to the sets not being fully customized to the individual, there's no guarantee of what fingers the art will fit on. I'll do my best putting the visualized art on the nails based on the average of many sets sized, but there's no guarantee it will be on na specific nail. This deal is run through my website only

Question 11

How do I size and apply the press on nails?

Accepted Answer

Watch the attached video for a step-by-step tutorial.

Preguntas Frecuentes

Frequently Asked Questions