top of page
FAQ
-
How much do they cost?One color 12 piece Custom Nail sets start at $30 - due to the custom nature of the product, the cost is determined after consultation and discussing the designs for the nails. One color 24 piece semi custom nail sets start at $55 - due to these sets not being fully customized to the individual, there's no guarantee of what fingers the art will fit on. I'll do my best putting the visualized art on the nails based on the average of many sets sized, but there's no guarantee it will be on a specific nail.
-
What payments do you accept?I accept Venmo as a payment: @cher_802
-
How long do they last?The nails themselves are reusable. With glue application, some may get damaged upon removal. If you adhere with sticky tabs, they will last 1-2 weeks. Tabs or glue can be purchased for a small fee. If you adhere with glue, they will last 2-3 weeks. Keep in mind, the nails that get used the most in your daily life may pop off here and there but are easily reapplied. The longevity of the nails depends on the level of care you give. Check out my Tips & Tricks To Get The Most Out Of Your Nails blog in the VIP Section.
-
How long until I receive them?Ordering through me results in a completely custom, unique to you, set of nails. This requires a higher level of communication to make sure that you are completely satisfied with your purchase. The timing depends on how quickly you can respond to my questions/messages. Once you submit the order form, I will reach out to you within 2 days and then begins the process of measuring, sizing, and designing. When ordering the 12 piece set, it takes about 5-7 days (standard shipping) to receive your sizing kit, once received, you size your nails and send me the sizes. When ordering the 24 piece set there is no need for a sizing kit and you receive your order much sooner. In the meantime, we will begin the discussion of colors, themes, designs, etc. I will be constantly communicating with you and sending progress updates to make sure you are happy and get no surprises. If you stay in active communication with me, you should receive your nails in a standard 3 week timeframe. If you have a need to receive them sooner, be sure to let me know in the beginning of our communications.
-
What is your refund policy?Because my product is completely custom down to your specific nail sizes, it is very difficult to refund and try to resell. It would be difficult to find someone with the exact same sizes for each correct finger. Therefore, I do not offer refunds.
-
What is included in the nail kit?In the nail kit, you will receive: Your custom nails A sheet of multiple sized sticky tabs (24 total tabs) One glue stick with safety bag Application instructions for both tabs and glue Removal instructions for both tabs and glue Cuticle pusher Mini nail file Nail scuffer Alcohol wipes You can re-purchase any items in the kit by emailing me!
-
How can I clean these nails and/or keep them shiny/matte?Warm soapy water works great! Feel free to use rubbing alcohol as well to wipe down the surface of the nail. That helps get rid of excess oils and helps makes the nails shiny/matte again!
-
What am I doing wrong if my nails keep popping off?Make sure you are being as thorough as you can with your prep work. If you are in between sizes and you can't decide which nail to choose, always choose the larger one and file to adjust. If you choose the smaller one, the fit will be too tight against your fingers and pull at the nail/glue more leading them to pop right off from the pressure. These nails are generally longer than your natural nail and it will take some getting used to. All of the daily bumping and tapping of the nails will eventually wear the adhesion down. Nail longevity depends on how you live your daily life!
-
How do press ons work?Press-on nails are a temporary, low-maintence, no commitment way to get your nails looking beautiful. They can be bonded to your nail with nail glue or glue tabs.
-
How durable are they?These are not your generic $7 drug store press-on nails. These are made with strong, durable products. To show you just how durable they are, I recorded a video of my client with her new press-on nails as she digs, literally, into a pear and an apple! Watch below.
-
Is the buffer the same grit on all sides?No. It has 180 grit (fine) and 100 grit (course).
-
What ingredients are in the products you use?I use Luxa products. These products are free from, dibutyl phthalate, formaldehyde, formaldehyde resin, toluene, camphor, ethyl tosylamide and xylene. Vegan and cruelty free! For more detailed information click here!
-
Do you have a mailing list or newsletter?Yes! You can sign up for my monthly newsletter here!
-
How do I take photos for nail sizing?You will take a picture of each nail next to a penny! Place your hand and the penny on a white piece of paper in a well lit area, or use flash.
-
How do I sign up for the punch card program?You can sign up by clicking here! Every purchase $25 or greater earns you a stamp on the punch card. For every 5 stamps, you earn a free set of nails! Disclaimer: Free set is semi-customizable. You will get one custom color choice and two nails with hand painted design!* Due to the sets not being fully customized to the individual, there's no guarantee of what fingers the art will fit on. I'll do my best putting the visualized art on the nails based on the average of many sets sized, but there's no guarantee it will be on na specific nail. This deal is run through my website only
General Questions
bottom of page